Leadership meeting in a boardroom

THE HALLCON LEADERSHIP TEAM

JOHN R. STOIBER

President & CEO

Rob Balon Corporate Photo

ROBERT BALON

VP & Chief Information Officer

Brian Kirk

VP, Finance

Terese Jones

VP & President, TCS

Tina Lainhart

VP, Business Development

MICHAEL SPRINGER

VP & Chief People Officer

KEVIN RAMSAY

VP, Rail

DAN COX

VP, Transit & Facilities

Erik Zandhuis

VP, Commuter & Shuttle

Matt Stream VP Aviation Services

Matt Streem

VP, Aviation Services

STEVE HEINKING

VP, Rail Operations

PAUL FLETCHER

VP & Chief Technology Officer

KARIN OLSON

SENIOR DIRECTOR, FINANCE

Karin Olson
Senior Director, Finance

Karin leads Hallcon’s contract administration, financial process design, monitoring and refinement, customer invoicing and support, secondary vendor support and integration, operations support and payroll management for the North American Rail Division.

Karin has more than 25 years of Finance experience, and prior to serving as Senior Director of Finance, she held the role of Controller for Hallcon from February 2006 until September 2008. In this role, Karin was responsible for Financial Accounting and Reporting for the Rail Line of Business. In 2008 Karin transitioned to Director of Data Management where her deep knowledge of the business and ability to integrate complex functions uniquely positioned her to analyze data requirements for both internal and externally facing clients. Working directly with Hallcon’s programming team, Karin’s leadership facilitated important B2B advancements in the areas of customized reporting, invoicing technologies, and enhanced performance reporting.

Karin holds a Bachelor of Science degree in Accounting from Emporia State University.

Kevin Ramsay
VP, Rail

Kevin has overall operational responsibility for the Rail Line of Business in both the United States and Canada. His responsibilities include overall company performance metrics, senior management team leadership, customer relations as well as business strategy and innovation through communication with dispatch, finance, human resources and IT.

Kevin has been with Hallcon since its introduction into railway crew transportation in 2003 and has experience running all parts of the business operations as well as customer procurement and development. Kevin started his career as an accountant at KPMG and prior to joining Hallcon, he held positions as an Associate and a Vice President for a Toronto based investment bank working on private company buyouts, refinances and acquisitions.

Kevin holds an Honors Bachelor of Business Administration with a minor in Economics and Accounting from Wilfrid Laurier University. He has served in teaching positions at Wilfrid Laurier University and volunteered on several community councils. Kevin formerly served as the President of the Board of Directors for a Toronto condominium corporation and served several years on the Board of Directors of Hallcon. Outside of work, Kevin has a passion for cars and golf, and enjoys other family activities such as camping, biking and boating.

Robert Balon
VP & Chief Information Officer

Rob leads Hallcon’s overall information technology teams and initiatives, including IT strategy, business analytics, enterprise technology and data integration. He leads Hallcon’s use of information and technology to drive customer, growth and operational priorities.

Rob has more than 25 years of experience managing transformation initiatives, integrating mergers and driving strategic business value from investments in technology. Prior to joining Hallcon, he led several organizations and enterprise initiatives across a variety of industries including logistics, manufacturing, financial services, life sciences, media, commercial software and professional services.

Rob holds a Bachelor of Science degree in Industrial Engineering from Purdue University. Throughout his career, he has helped nearly fifty Fortune 500 companies deliver more than $3 billion in business outcomes by leading large-scale integration initiatives with cohesive business and technology teams.

John R. Stoiber
President & CEO

John has global P&L responsibility for Hallcon including strategy, lines of business, operations, marketing and branding, sales, finance, information technology and HR. He leads the company’s senior management team in fostering and developing new business, improving performance, developing partnerships, managing large change initiatives, assimilating new acquisitions and integrating all critical functions of a 24/7 business model.

John has over 25 years of experience in a wide range of industries and organizations including Fortune 500, mid-size and entrepreneurial organizations. Prior to joining Hallcon, he held numerous senior executive positions in the outsourced services, professional services, technology and social networking arenas.

John holds a Bachelor of Science degree in Electrical and Electronics Engineering, a Bachelor of Science degree in Biomedical Engineering and a Master of Science in Software Engineering from Marquette University. He holds an MBA from the Kellogg School of Management at Northwestern University and an MBA from Marquette University with a focus on strategy and new venture development.

John is a Certified Management Accountant (CMA) and serves as a mentor to entrepreneurs at 1871, one of Chicago’s premier technology incubators.

Brian Kirk
VP, Finance

Brian provides management support to the entire Hallcon team. While his key focus is financial reporting and financial management, he also assists the operations group by providing customized financial information to ensure the business runs smoothly and profitably.

Brian was a former Senior Manager with KPMG where he served a variety of clients from privately owned organizations to publicly traded corporations in a number of industries. In addition to his public accounting experience, Brian served as Accounting Manager of Old Republic Insurance.

Brian offers treasury services to multiple charities and industry organizations, including the Toronto Railway Club, where Brian served as President in 2013. Brian is a Chartered Accountant and obtained an Honors Bachelor of Commerce degree from McMaster University.

Michael Springer
VP & Chief People Officer

Mike has responsibility for the company’s people agenda, which includes culture, employee and labor relations, health and welfare programs, talent acquisition, organizational development, HR systems and payroll. Mike brings a global perspective to developing, implementing, and continually improving leading practices aligned with Hallcon’s purpose, vision and values.

With over 20 years of experience, Mike has a diverse work history including Fortune 500, multi-national, national and regional companies. Prior to joining Hallcon, he held senior level roles spanning multiple industries and disciplines including retail, beverage, distribution/logistics and energy.

Mike holds a Bachelor of Science degree in Communications Management from Missouri State University.

Paul Fletcher
VP & Chief Technology Officer

Paul is responsible for Hallcon’s global technical infrastructure and engineering initiatives, as well as driving new innovation, service capabilities and adherence to industry best practices.

Since joining Hallcon, Paul has created a foundation for technology management by leveraging cutting-edge infrastructure, establishing outsourced partnerships and implementing disaster recovery solutions for core services and dispatch operations. He also leads the revitalization efforts of Hallcon’s legacy platforms and custom enterprise resource planning (ERP) systems. Prior to Hallcon, Paul held numerous senior-level positions leading engineering teams in delivering enterprise software solutions for clients in the financial services, entertainment, government, reverse logistics and automotive industries.

Paul holds a diploma in Systems Analysis from Sheridan College and is currently enrolled in continuing studies in Enterprise Architecture at the University of Toronto. Paul is also a Microsoft Certified Professional.

Dan Cox
VP, Transit & Facilities

Dan is responsible for Operations throughout North America. Dan is our resident expert in commuter railcar cleaning, light rail vehicle cleaning, bus servicing, station and facility cleaning, resthouse management and station ambassador programs. He is also developing transit specific initiatives that provide good value and positive outcomes for major transit organizations within Canada and the USA.

Dan has a venerable track record within Hallcon, having held  management positions at just about every level of the company. These titles include Supervisor, Site Manager, Area Manager, Regional Manager and Director of Operations. Dan has been instrumental in distinguishing Hallcon as the industry expert in transportation cleaning and various other transportation services. His leadership over the past twelve years has been customer and ridership focused with a deeply held belief in providing clients with flexibility and high quality service.

Dan holds an Honors Bachelor of Arts in Labor Relations and Political Science and completed coursework toward a Masters of Industrial Relations program at the University of Toronto.

Steve Heinking
VP, Rail Operations

Steve leads Hallcon’s overall efforts to ensure a quality customer service. This includes maintaining employee performance metrics, coordinating with internal customers regarding the collection of data for payroll and billing and overseeing a responsive and informed 24/7 call center.

Steve has been the driving force behind our company’s technology development, including the implementation of our Dispatching, Billing and Fleet Maintenance software as well as our GPS/Mobile Messaging systems. Steve has also been an essential part of our integration initiatives, consolidating dispatch centers and dispatch optimization.

Steve holds a Bachelor of Science in Accounting from the University of Missouri Kansas City, a Masters of Business Administration and a Masters of Information Systems Management from Keller Graduate School of Management Kansas City. Steve is actively involved in the Knights of Columbus, Relay for Life and Cub Scouts.

 

Terese Jones
VP & President, TCS

Terese is responsible for leading both Transportation Certification Services (TCS) and specialty staffing services (RTI) within Hallcon.  She oversees the strategy and development of these lines of business, and maintains an extensive network of clients across freight, commuter and passenger rail groups in the U.S. and internationally.

Terese has over 25 years of experience in the railroad and private sector transit industries, including Fortune 500, mid-size and entrepreneurial organizations.  Some clients include Class 1 railroads (such as BNSF, UP, CSX, CN, CPR, KCS), commuter and passenger rail clients, operations and maintenance operators and public transit authorities.

Prior to joining Hallcon, Terese held numerous senior executive positions in the railway industry, working with freight, passenger and commuter operations.  Terese has worked extensively with key regulatory agencies such as the Federal Railroad Administration (FRA) and the Federal Transit Administration(FRA).

Terese has served on the Railway Safety Advisory Committee, International Association of Railway Operating Officers, and many other industry groups and associations.  She is a recognized senior leader and renowned railway professional, and is well known for driving success in the O&M, training, operations, regulatory and safety areas.

Terese serves as a mentor to entrepreneurs and has worked with female and minority business enterprises.  She has also been a key-note speaker at many women’s business organizations. Terese is also a member of the League of Railway Industry Women.

 

Erik-Zandhuis
VP, Commuter & Shuttle

Erik leads Commuter and Shuttle services for Hallcon in the San Francisco Bay Area, including strategy and operational performance for clients in the technology, business campus, university, and airport sectors.  His responsibilities include managing financial performance, new business development, and performance improvement.

Erik brings over 25 years of experience to the company with a wide range of Transportation industry and organizations, including Washington Metro Transit Authority, Orange County Transit Authority, Valley Transit Authority of San Jose, Port Authority of Allegheny County, ATC, and Veolia/Transdev.  His experience includes both private and public service operators.  Prior to joining Hallcon, Erik held management positions in a wide range of transit agencies, providing him with many different delivery options to service unique passenger needs.  Erik has always stood for growth of his team members, as he believes there is a direct correlation between advancing the skill set for employees and improving service performance.

Erik holds a Bachelor of Arts degree from the University of Pittsburgh and is a Leadership APTA graduate.

 

 

Matt Streem
VP, Aviation Services

Matt leads Hallcon’s Aviation Services in a broad range of airline and airport related service offerings including specialty cleaning of airplanes, passenger-facing customer service, security support, baggage handling services and more.

Matt has 15 years of experience in various leadership roles within the airline industry, including companies such as American Airlines, Virgin America and American Eagle Airlines. Matt also held key leadership roles with WeDriveU where he served as Vice President of Operations and Vice President of Safety and Technology.

Matt holds a Bachelor of Science in Aviation Management from Southern Illinois University and a Master of Business Administration from the University of Chicago Booth School of Business.

Tina Lainhart
VP, Business Development

Tina Lainhart leads Hallcon’s business development efforts throughout North America. She is responsible for developing and executing the growth strategy for the company’s lines of business.  She attributes her success to developing long term partnerships with businesses, cities, counties, universities, and transit agencies. She is passionate about offering innovative transit solutions that provide real services to real people.

Tina brings over 25 years of experience and insight within the transportation and airline industries, including Vice President of Sales at Transdev North America, and Director of Business Development with First Group America. She began her transportation career in aviation as a member of the core management teams of Sunworld International and USA 3000 Airlines and served in multiple leadership positions in both B2B and B2G sectors.

Tina holds a Bachelor’s degree in Business Administration from the University of Cincinnati.