Steve Heinking

VP, Operations

Steve leads Hallcon’s Demand Response operations, overseeing Hallcon’s largest 24/7 operations center in North America. He is instrumental in ensuring Hallcon’s On Demand metrics, responsiveness, and service networks are optimized for client success, with highly coordinated client and field management communication.

Steve is also a driving business force behind Hallcon’s technology development, including the implementation of Dispatching, Billing, and Fleet Management software. Steve led the business vision and integration of Hallcon’s telematics, on-demand trip management and mobile messaging platforms. He has a strong track record of leading new service rollouts and streamlining call center operations.

Steve holds a Bachelor of Science in Accounting from the University of Missouri Kansas City, a Master of Business Administration and a Master of Information Systems Management from Keller Graduate School of Management Kansas City. Steve is actively involved in the Knights of Columbus, Relay for Life and Cub Scouts.